AVALON Informática y Servicios (AIS) which was founded in 1986, is the leading Spanish company in the sector of fuel retailing distributors, with a structure dedicated exclusively to Service Stations and Covenience Stores. We have offices in Europe and Latin America and thousands of service stations retailing around the world in operation. We work with the most important companies and we offer the guarantee of our experience, in both standard-bearers and individual managers. These are our values.
AIS guarantees the investment of its customers by offering robust, reliable products that have a high tolerance with regard to faults.
The products supplied by AVALON have been conceived to be in full operation 24 hours a day, optimizing the productivity and profitability of your business. Its high resistance to different demands and environments are combined with a modern and functional design, and are simple and pleasant to operate.
Our commitment to innovation is translated into a permanent investment of capital in R+D, developing new products for the sector with the latest technological advances; responding to the real demands of your company and endowing it with a modern, dynamic and competitive image.
Our development department is working on the design of new functionalities associated to the management of your company, as well as carrying out a continuous search for improvements in our products and in providing technological solutions at the highest level, placing us at the helm of the sector, jumping ahead of the requirements of the market.
Our applications transfer the latest technological advances to your business, as well as intuitive interfaces, modular structures and environments with multiple options for configuration that adapt to any company, whether this is large or small.
AIS provides you with systems and points of sale which respond to any functional, operational and financial need of your company; combining technology, usability, durability and a wide range of customization possibilities.
AIS has developed ARCADIA Suite, a set of modules based on web technology which adapt to any type of company, thus favouring the acquisition of a tailor-made solution from day one and which is 100% scalable in the evolution of your company.
All the systems supplied by AVALON are highly configurable and flexible, thus enabling you to optimize the profitability of your business, since it adjusts to all types of companies, to different service stations, distinct posts inside the same station and to any type of user.
Our commitment is to provide a response to any need as soon as it appears.
AVALON designs solutions that blend in with the Front, Back and Head Office processes, in order to be able to manage all the areas of your business. In this way, a fully-integrated structure is formed that simplifies the tasks to the maximum and centralizes all the administrative, accounting and financial processes of your company.
Our company develops the software of all the environments of the business, providing greater efficiency in all the processes, basing it on the integration and use of the same language and concepts, minimizing the risk associated to the human factor, thus saving on administrative costs and ensuring that the information integrated in the process is reliable.
AVALON has developed ARCADIA Suite, the most modern and advanced software for management in real time.
ARCADIA is a collection of applications orientated towards the sector which have been designed to function in WEB environments, permitting accessibility by means of a browser from any computer, WAP telephone or PDA with processes in real time.
Its integration with all the points of sale (POS) included in the AVALON products and those of other manufacturers that are certified by PCATS, places a new dimension in the management of your company within reach, due to the fact it coordinates all the areas of your business (Front, Back and Head Office) under a sole structure and it allows the flow and management of information (sales, risks, promotions, invoicing, administration, etc.) with processes in real time.
The extensive experience of AVALON and our exclusivity in our dedication to service stations and convenience stores, enable us to offer you an extensive range of products, both in Front Office and Back and Head Office; all of them cooperating and interacting under a sole structure, which simplifies all the processes of your business.
Each one of our products has been designed and conceived to adapt to the particularities and demands of any company, large or small, and they are open to any demands made by evolution.
We dispose of a complete line of products whose software has been developed integrally by our company, using the latest technological advances and enabling us to respond to the demands of today’s market with solvency.
The maintenance service we offer our customers is one of our main commitments. An efficient service that guarantees the perfect development of the business and which is supported by the most advanced technology and personalized attention 24 hours a day, 365 days a year.
Avalon disposes of a specialized Contact Center that is totally dedicated to service stations, with different support units that offer assistance to the different premises and areas.
Our company boasts an important human capital made up of support technicians, trainers and computer specialists whose work consists in assessing our customers in a personal and continuous way.
The work carried out in the areas of support and implantation of products is included in a continuing training plan. The training that is given to our Support Technicians in all products provides the benefit of being able to offer our customers the same interlocutor in all the Front, Back and Head Office areas.
This commitment to training extends to our customers, who receive courses given by the specialized staff in Avalon. In this way, we guarantee that your company will be able to take the maximum advantage of all the possibilities offered by each product and application that Avalon places at your disposal.